Lakewood Virtual Clinic
A virtual visit is an appointment with your provider during which live video is used. All aspects and quality of the visit are similar to an in-person visit, except you don’t have to commute to the clinic. Virtual visits are offered for your convenience. If you are interested and a doctor offers virtual visits, ask them if this is a good option for you.
Am I eligible?
You are eligible if
- Have a wi-fi connected device with a camera and speaker
- Doctor offers virtual visits
- Doctor says patient meets clinical criteria for virtual care
Smartphone/tablet instructions
- Download the Zoom Cloud meeting app; you do not have to create an account.
- Click “Join a Meeting”.
- Type the 10 digit Meeting ID provided to you by the clinic.
- You will be placed in the virtual waiting room until the doctor arrives.
Laptop/desktop computer instructions
- Click on the link: www.join.zoom.us
- Type the 10 digit Meeting Id provided to you by the clinic.
- Your device will redirect you to download the Zoom application. Follow the prompts on the screen. If prompted to download or run, select “RUN”.
- You will be placed in the virtual waiting room until the doctor arrives.
What is a virtual visit?
A virtual visit is an appointment with your provider during which live video is used. All aspects and quality of the visit are similar to an in-person visit, except you do not have to drive to the clinic. Virtual visits are offered for your convenience.
What is the cost of a virtual visit?
The cost of a virtual visit is equivalent to what it would cost if you were to see the provider in person.
Do I have to pay a copay?
If you are required to pay a copay during an in-person visit, then yes.
What do I need to be eligible?
You must have a wifi-enabled device with a camera and a speakerphone. Examples are smartphones, tablets and desktop computers.
How long does a visit last?
Depending on the nature of your visit, it should be no different than an in-person visit.
Do I have to be in a specific location for a virtual visit?
You may be in any location in Minnesota state where you can safely access your device and have optimal internet connectivity.
Are there special tools/equipment I will need for my virtual appointment?
Depending on the nature of your visit, a thermometer, blood pressure measurement and a flashlight could be helpful.
Do you record any virtual visits?
Virtual visits are never recorded and are encrypted to ensure privacy.